.header {
  box-sizing: border-box;
  text-align: left;
  background-color: #191919;
  border-bottom: 1px solid #393939;
}
.header .i18n {
  margin-left: 48px;
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: white;
  letter-spacing: 0;
  font-weight: 600;
}
.fastSearch{
  display: none;
}
.fastSearch-title{
  margin-left: 22px;
  margin-top: 22px;
  margin-bottom: 16px;
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: #000000;
  letter-spacing: 0;
  line-height: 28px;
  font-weight: 600;
  display: inline-block;
}
.fs-btn{
  background: #FFFFFF;
  border: 1px solid rgba(0,0,0,1);
  padding: 10px 38px;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #000000;
  letter-spacing: 0;
  text-align: center;
  line-height: 14px;
  font-weight: 400;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-left: 22px;
  user-select: none;
  cursor: pointer;
}
.fs-btn text {
  margin-left: 8px;
}
.im-message-warp {
  width: 100%;
  top: unset;
  left: unset;
  bottom: unset;
  position: unset;
  margin-left: 0;
  flex: 1;
  background: #191919;
  border-bottom: 1px solid #393939;
}
.date-time {
  color: #606372
}
.face_panel {
  background: #191919;
  box-shadow: 0px 1px 5px -1px grey
}
#face_panel :after {
  display: none;
}
.foot{
  width: 100%;
  margin-left: 0;
  left: unset;
  bottom: unset;
  position: relative;
  box-sizing: border-box;
}
.inner{
  background: #191919;
  padding: 0;
}
#send-textarea{
  font-family: PingFangSC-Regular;
  font-size: 14px;
  line-height: 24px;
  font-weight: 400;
  padding-top: 10px;
  background: #191919;
  color: #fff;
}
#send-textarea::-webkit-input-placeholder {
  text-align: left;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #999999;
  line-height: 24px;
  font-weight: 400;
}
.web-toolbar i {
   filter: invert(100%);
}

/** 侧边样式 **/
.aside{
  display: none;
  width: 400px;
  background: #F5F5F5;
  height: 100%;
  box-sizing: border-box;
  overflow: auto;
  padding: 22px;
  box-sizing: border-box;
  border-right: 1px solid #E5E5E5;
}
.aside-title{
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: #000000;
  letter-spacing: 0;
  line-height: 28px;
  font-weight: 600;
  margin-bottom: 16px;
}
.aside-bar{
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: space-around;
  border-bottom: 0.5px solid rgba(0,0,0,1);
  margin-bottom: 16px;
}
.aside-bar-item{
  font-family: PingFangSC-Regular;
  font-size: 16px;
  color: #000000;
  letter-spacing: 0;
  line-height: 40px;
  font-weight: 400;
  user-select: none;
  cursor: pointer;
}
.aside-bar-item.active{
  font-family: PingFangSC-Semibold;
  font-size: 16px;
  color: #F50537;
  letter-spacing: 0;
  line-height: 40px;
  font-weight: 600;
  border-bottom: 3px solid;
  position: relative;
  bottom: -1px;
  transition: 0.3 all ease;
}
.aside-content{
  height: 68%;
  overflow: auto;
  margin-bottom: 16px;
}
.aside-pageBar{
  display: flex;
  align-items: center;
  justify-content: center;
  flex-direction: row;
}
.aside-p-number{
  margin-right: 16px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-direction: row;
}
.aside-p-number-item{
  margin-left: 16px;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #000000;
  text-align: center;
  line-height: 22px;
  font-weight: 400;
  width: 22px;
  user-select: none;
  cursor: pointer;
}
.aside-p-number-item.active{
  background-color: black;
  color: white;
}
.aside-title-menu:first-child{
  margin-left: 24px;
}
.aside-title-menu{
  height: 40px;
  width: 96px;
  display: flex;
  align-items: center;
  justify-content: center;
  font-family: HYQiHeiY1-EEW;
  font-size: 13px;
  color: rgba(0,0,0,0.85);
  line-height: 18px;
  font-weight: 400;
  cursor: pointer;
  box-sizing: border-box;
  background-color: white;
  user-select: none;
}
.aside-title-menu.active{
  border-radius: 2px 2px 0px 0px;
  font-size: 16px;
  color: #333333;
  border-top: 1px solid rgba(0,0,0,0.15);
  border-left: 1px solid rgba(0,0,0,0.15);
  border-right: 1px solid rgba(0,0,0,0.15);
  margin-bottom: -0.66px;
}

.collapsible {
  border-radius: 4px;
  margin-bottom: 8px; /* 设置间距 */
}

.collapsible-header {
  background: #EBEEF0;
  padding: 8px 8px 8px 16px; /* 设置内容区域的内边距 */
  cursor: pointer; /* 设置指针样式 */
  display: flex;
  flex-direction: row;
  justify-content: space-between;
  align-items: center;
  font-family: HYQiHeiY1-GEW;
  font-size: 16px;
  color: #333333;
  letter-spacing: 0;
  line-height: 24px;
  font-weight: 400;
  user-select: none;
  border-radius: 4px;
}

.collapsible-content-icon.rotated {
  transform: rotate(90deg);
}

.collapsible-content {
  padding: 8px 0px; /* 设置内容区域的内边距 */
  display: none; /* 默认隐藏内容 */
  font-family: HYQiHeiY1-EEW;
  font-size: 14px;
  color: #333333;
  letter-spacing: 0;
  line-height: 40px;
  font-weight: 400;
  min-height: 30px;
}
.header-img{
  background-color: transparent;
  width: 32px;
  height: 32px;
}
.header-img img{
  width: 32px;
  height: 32px;
}
.collapsible-content-item{
  padding: 6px;
}
.collapsible-content-q {
  cursor: pointer;
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: space-between;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #000000;
  letter-spacing: 0;
  line-height: 40px;
  font-weight: 400;
}

.collapsible.active .collapsible-content {
  display: block; /* 当折叠框激活时展示内容 */
  font-family: HYQiHeiY1-EEW;
  font-size: 14px;
  color: #333333;
  letter-spacing: 0;
  line-height: 40px;
  font-weight: 400;
}
.collapsible-content p{
  padding-left: 16px;
  user-select: none;
}
.collapsible-content p:hover{
  background: #FAFAFA;
  border-radius: 4px;
  color: #F50537;
}
.collapsible-content-item.active .collapsible-content-answer {
  display: block; /* 当折叠框激活时展示内容 */
}
.collapsible-content-answer{
  display: none; /* 默认隐藏内容 */
  margin-left: 16px;
  padding-left: 16px;
  padding-right: 16px;
  background-color: white;
  border-radius: 4px;
  margin-right: 16px;
  word-wrap: break-word;
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: #000000;
  letter-spacing: 0;
  line-height: 50px;
  font-weight: 400;
}

.salesEvent-img{
  width: 100%;
  height: 280px;
  background-color: #FAFAFA;
}
.salesEvent-icon{
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: space-around;
  margin-top: 39px;
}
.salesEvent-qrcode{
  display: flex;
  flex-direction: row;
  align-items: center;
  justify-content: space-around;
}
.salesEvent-icon-item {
  width: 100px;
  height: 100px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  font-family: PingFangSC-Semibold;
  font-size: 14px;
  color: #333333;
  letter-spacing: 0;
  text-align: center;
  font-weight: 600;
  cursor: pointer;
  user-select: none;
}
.salesEvent-icon-item:hover{
  background: #FAFAFA;
  border-radius: 4px;
}
.salesEvent-qrcode{
  margin-top: 100px;
  display: flex;
  flex-direction: row;
}
.salesEvent-qrcode-item{
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  width: 168px;
  font-family: HYQiHeiY1-EEW;
  font-size: 12px;
  color: #333333;
  letter-spacing: 0;
  text-align: center;
  font-weight: 400;
}
.message_tip, .leave-message-tip {
 margin-bottom: 50px;
}
.message_tip p, .leave-message-tip p {
  color: #988DB5 !important;
  background: none !important;
}
.message_tip span {
  color: #988DB5 !important;
}
/** 修改对话框样式 **/
.message-warp{
  margin-bottom: 50px;
}
.im-message-warp a{
  font-family: HYQiHeiY1-GEW;
  font-size: 14px;
  color: #2f70f3;
  line-height: 20px;
  font-weight: 400;
  background-color: transparent;
  text-decoration: none;
}
.im-message-warp a:hover{
  text-decoration: underline;
}
.solve-btn{
  /* background-color: transparent; */
  background: #FFFFFF26;
  font-family: AppleSystemUIFont;
  font-size: 14px;
  color: #fff;
  letter-spacing: 0;
  font-weight: 400;
}
.solve-img {
  filter: invert(100%);
}
.unsolve-btn{
  border: none;
  /* background-color: transparent; */
  background: #FFFFFF26;
  font-family: AppleSystemUIFont;
  font-size: 14px;
  color: #fff;
  letter-spacing: 0;
  font-weight: 400;
}
.unsolve-img {
  filter: invert(100%);
}
.warnWord{
  font-family: HYQiHeiY1-GEW;
  font-size: 14px;
  color: #988DB5;
  line-height: 20px;
  font-weight: 400;
}
.question-list{
  display: flex;
  flex-direction: column;
}
.chat-msg-cont {
  padding: 0px 60px;
}
.ico-triangle {
  padding: 16px;
}
.user-message .ico-triangle {
  opacity: 1;
  background: #49377C !important;
  font-family: HYQiHeiY1-EEW;
  font-size: 14px;
  color: white;
  letter-spacing: 0;
  line-height: 20px;
  font-weight: 400;
  border-radius: 10px;
  font-family: PingFangSC-Regular;
  font-size: 15px;
  text-align: left;
  line-height: 24px;
  font-weight: 400;
}
.user-message .ico-triangle:after{
  display: none;
  width: 0;
  height: 0;
  border-bottom: 4px solid transparent;
  border-top: 4px solid black;
  border-left: 4px solid black;
  border-right: 4px solid transparent;
  position: absolute;
  top: 0;
  right: -7px;
}
.agent-message .ico-triangle{
  background: #FFFFFF1A;
  font-family: HYQiHeiY1-EEW;
  font-size: 14px;
  color: #fff;
  line-height: 20px;
  font-weight: 400;
  border-radius: 10px;
}
.agent-message .ico-triangle:after{
  display: none;
  width: 0;
  height: 0;
  border-bottom: 4px solid transparent;
  border-top: 4px solid #F5F5F5;
  border-left: 4px solid transparent;
  border-right: 4px solid #F5F5F5;
  position: absolute;
  top: 0;
  left: -7px;
}
/** 满意度 **/
.click-color{
  border: 1px solid rgba(0,176,240,1);
  border-radius: 15px;
}
.leaveWordsBox {
  margin-bottom: 50px;
  border: 1px solid #393939;
}
.leaveWordsTitle{
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: #fff;
  letter-spacing: 0.1px;
  text-align: center;
  line-height: 28px;
  font-weight: 600;
}
#leaveWordsClassify,
.leaveWordsName,
.leaveWordsPhone,
#leaveWordsContent,
.leaveWordsFiles,
.leaveWordsText input {
  border: 1px solid #393939 !important;
  background: #191919;
  color: #fff !important;
}
.leaveWordsText input::-webkit-input-placeholder,
#leaveWordsContent::-webkit-input-placeholder {
  color: #999999;
}
.saveSurvey{
  /*background: #FFFFFF26;*/
   background: black;
  width: 168px;
  height: 40px;
  font-family: PingFangSC-Medium;
  font-size: 14px;
  color: #FFFFFF;
  letter-spacing: 0;
  text-align: center;
  line-height: 14px;
  font-weight: 500;
  cursor: pointer;
  transition: all .3s ease-out;
  -webkit-transition: all .3s ease-out;
  outline: none;
  border: none;
}
.leaveWordsText {
  display: flex;
  flex-direction: column;
  justify-content: center;
  align-items: center;
}
.guestSurveyTitle span{
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: #333333;
  letter-spacing: 0.1px;
  text-align: center;
  line-height: 28px;
  font-weight: 600;
}
.guestSurveyTitle{
  margin-bottom: 25px;
}
.inner .send-btn {
  /* background: black; */
  color: #fff;
  background: #FFFFFF26;
}

/**
* 轮播图
*/
.slider {
  overflow: hidden;
  position: relative;
}

.slider img {
  width: 100%;
  height: auto;
  display: none;
}

.slider img.active {
  display: block;
}

.slider-btn {
  position: absolute;
  top: 50%;
  transform: translateY(-50%);
  background-color: rgba(0, 0, 0, 0.5);
  color: white;
  padding: 10px;
  cursor: pointer;
  opacity: 0;
  border-radius: 50%;
  width: 20px;
  height: 20px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.slider-btn.prev {
  left: 10px;
}

.slider-btn.next {
  right: 10px;
}

.slider:hover .slider-btn {
  opacity: 1; /* 父级悬停时显示子元素 */
}

.autoComplete:hover {
  background-color: white;
}
.autoComplete {
  display: block;
  font-size: 14px;
  padding: 6px 16px;
}
#suggestions {
  display: none;
  position: relative;
  border-bottom: 1px solid #cbd3dd;
  background-color: #F6F7F9;
  z-index: 9999;
}
/** 满意度 **/
.guestSurveyBox-audi {
  background: white;
  padding: 24px;
  border-radius: 9px;
  border: 1px solid black;
  width: 400px;
  box-sizing: border-box;
  text-align: center;
}
.guestSurveyBox-audi .ul_star {
  display: flex;
  align-items: center;
  justify-content: center;
  padding-top: 24px;
}
.guestSurveyBox-audi .ul_star li{
  list-style-type: none;
}
.guestSurveyBox-audi .top_p{
  margin-bottom: 16px;
}
.guestSurveyBox-audi .click-color{
  border: 1px solid #F50537;
  border-radius: 5px;
}
.guestSurveyTitle{
  font-family: PingFangSC-Semibold;
  font-size: 18px;
  color: #333333;
  letter-spacing: 0.1px;
  text-align: center;
  line-height: 28px;
  font-weight: 600;
  margin-bottom: 24px;
}
.guestSurveyText-audi{
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
}
.guestSurveyText-audi textarea {
  width: 100%;
  box-sizing: border-box;
  margin-bottom: 16px;
  padding: 8px;
  outline: none;
}
.guestSurveyText-audi textarea::placeholder {
  font-family: PingFangSC-Regular;
  font-size: 14px;
  color: rgba(0,0,0,0.25);
  letter-spacing: 0;
  line-height: 18px;
  font-weight: 400;
}
.top_p{
  font-family: PingFangSC-Medium;
  font-size: 16px;
  color: #000000;
  text-align: center;
  line-height: 24px;
  font-weight: 500;
}
#turnToHuman {
  position: absolute;
  top: -36px;
  z-index: 2;
  width: 100%;
  text-align: center;
}
.turnToHuman-text{
  /* background-color: #f5f5f5; */
  padding: 6px 16px;
  font-family: PingFangSC-Regular;
  font-size: 15px;
  /* color: #000000; */
  line-height: 24px;
  font-weight: 400;
  margin-bottom: 8px;
  border-radius: 20px;
  color: #fff;
  background: #FFFFFF26;
}
#turnToHuman a {
  color: #2f70f3;
  cursor: pointer;
  text-decoration: underline;
}